Caroline Wallace is one of New Orleans PD’s top hostage negotiators, and she’s never failed to get every hostage out alive. But this time, it’s different. This time, the hostages include her boss --- the chief of police --- and the mayor. And this time, she’s trying to negotiate with Reed Ware, a former co-worker who left the force disgraced, under investigation by Internal Affairs, and worst of all, considered to be volatile and extremely dangerous.