Olivia Becente was never supposed to have the gift. The ability to commune with the dead was the specialty of her sister, Naiche. But when Naiche dies unexpectedly and under strange circumstances, somehow Olivia suddenly can’t stop seeing and hearing from spirits. A few years later, she’s the most in-demand paranormal investigator in Denver. She’s good at her job, but the loss of Naiche haunts her. That’s when she hears from the Brown Palace, a landmark Denver hotel. The owner can’t explain it, but every few years, a girl is found dead in room 904, no matter what room she checked into the night before. Olivia’s investigation forces her to confront a mysterious and possibly dangerous cult, a vindictive journalist, betrayal by her friends, and shocking revelations about her sister’s secret life.

Kari James spends most of her time at her favorite spot in Denver, a bar called White Horse. There, she tries her best to ignore her past and the questions surrounding her mother who abandoned her when she was just two years old. But soon after her cousin, Debby, brings her a traditional bracelet that once belonged to Kari’s mother, Kari starts seeing disturbing visions of her mother and a mysterious creature. When the visions refuse to go away, she must uncover what really happened to her mother. Kari’s journey toward a truth long denied by both her family and law enforcement forces her to confront her dysfunctional relationships, thoughts about a friend she lost in childhood, and her desire for the one thing she’s always wanted but could never have.